By using our website or placing an order, you agree to the following. We've written these in plain language — no fine print traps.
This website is operated by Marco Polo Coffee Roasters. By accessing marcopolo.cafe, you agree to use the site lawfully and in good faith. You may not use it to scrape content, submit false orders, or impersonate others.
We reserve the right to refuse service or cancel orders at our discretion — for example, if we suspect fraudulent activity or an error in product pricing.
All prices are listed in USD. We accept major credit cards and other payment methods shown at checkout. By submitting an order, you represent that you are authorized to use the payment method provided.
We roast to order. Once your order is confirmed, it enters our roast queue and cannot be modified or cancelled. Please double-check your selections before completing checkout.
In the event of a pricing error on our end, we'll contact you before fulfilling the order. You'll have the option to confirm at the correct price or cancel for a full refund.
Coffee subscriptions renew automatically on your chosen billing cycle. You may pause or cancel at any time via your account portal — no cancellation fees, no notice period required. Cancellations take effect at the end of the current paid period.
We reserve the right to adjust subscription pricing with 30 days' written notice via email. Continued subscription after that date constitutes acceptance of the new pricing.
All content on this site — photography, copy, branding, roast profiles, and design — is the property of Marco Polo Coffee Roasters. You may not reproduce, distribute, or use our content commercially without written permission.
We love it when customers share their experience. Photos of our products on social media are welcome — just tag us.
Marco Polo Coffee Roasters is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you in any dispute will not exceed the amount you paid for the order in question.
We take quality seriously — if something is wrong with your order, reach out and we'll make it right. That's a simpler standard than any legal clause.
We may update these terms from time to time. Material changes will be communicated via email to active customers. Continued use of the site following any update constitutes your acceptance of the revised terms.
These terms are governed by the laws of the State of Texas.
Questions about these terms? Email us at hello@marcopolo.cafe — we respond within one business day.